Blog post
Troubleshooting
Looker Studio
Looker Studio does a great job helping you create dashboards for one or more data sources. But sometimes, it can be hard to understand some of the errors and how to solve them.
We will cover here the "Fail to get" data error in Looker and how to solve it. You can also find this blog post in video here : https://youtu.be/FWlUmKR5jMg
This error can happen for several reasons, usually when something happens to your data source:
The only way to get the report back is to reconnect a working data source. We can achieve this in 3 different ways:
Warning: there is one prerequisite for this to work. You need to have at least an editor access to the data source. It is even better if you are the owner. If you do not have the editor access and cannot contact the owner, creating a new data source is the best solution.
To reconnect the data source, follow these steps:
Go back to your report, refresh it, and check if the charts are OK.
If they are not, try to duplicate the data source :
Go back to :
Go back to your report, refresh it, and check if the duplicate data source is working.
If the duplicate data source does not work, you need to create a new data source:
Click Add data and select the connector you wish to create a new data source. This one should be working (if not, contact your connector provider).
Quickly edit the data source for all the charts on the page:
You can bulk edit the data source for all the charts in the page with a right-click:
I advise creating a copy of your page before trying this.
You can find the Looker Studio documentation here.
In video:
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